Airtel Nigeria (Airtel Networks Limited) is a leading telecommunications services provider in Nigeria headquartered in Lagos, the commercial nerve-centre of Nigeria. The telco ranks amongst the top four mobile service providers in terms of subscribers with a customer base of more than 39.8 million. The company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce and enterprise services.
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Airtel Nigeria recruiting to fill the following positions below:
- Senior Business Manager
- RAN Planning Manager
- Service Management / App Support Operations Expert
Senior Business Manager
Location: Port Harcourt, Rivers
Job Title: Full-time
Level: Mid-Senior
Skills & Knowledge
- 10+ years of varied experience in Sales & Marketing with at least 2 years at middle
- management level handling independent businesses.
- Relevant experience in Telecom industry is desirable
- Bachelor’s Degree in Management or related Social Sciences
- Master’s in Business Administration would be preferred additional qualification
- Result Orientation
- Great problem-solving skills
- Good communications skills.
- Good interpersonal skills
- Customer centric
- Sound understanding of Sales systems and Process
- Creative self starter
RAN Planning Manager
Location: Lagos, Nigeria
Skills and Knowledge
- More than 5 years’ experience in UTRAN Architecture
- 2G, 3G and 4G experience.
- Experience in Huawei, ZTE and Nokia equipment.
- Relevant Degree
- Entrepreneurial disposition in decision making and managing resources
- Logical decision making abilities
- Attention to details
- Flexible and dedicated
- Ability to manage an outsourcing partner to effectively deliver on SLAs
- Good communication
Service Management / App Support Operations (SME)
Location: Lagos, Nigeria
Responsibilities and Accountabilities
The Service Management/App Support ops SME is responsible for:
- Delivering seamless IT Operation of Airtel Nigeria business for Application management (Enterprise & Post-Paid, Pre-paid & Vas, Airtel Money domains) ensuring SLAs as well as Uplift SLAs through continuous improvement initiatives.
- Overseeing vendor/partner to ensure relevant deliverables with agreed SLA as well as objectives, priorities, trade-offs and risks are aligned.
- Managing partner(s) and ensuring service delivery to agreed quality and minimum time to market.
- Ensuring value delivery to the AIRTEL NIGERIA-IT by maintaining oversight of IT Application support related managed services.
- Audits and Governance.
Qualifications and Experience
- M.Sc / Bachelor’s Degree in computer science, systems analysis or a related study.
- 7- 9 years of work experience preferably in Telco or related industry.
- Experience working in multi-vendor managed service IT operating model.
- Exposure to IT Service Management framework with good vendor management skill.
- ITIL Certifications are mandatory.
How To Apply:
Interested and qualified candidates should Click the link below to apply
Apply Service Management / App Support Operations (SME)
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