Emergency Response Africa (ERA) is a health tech company on a mission to change how emergency medical care is delivered in Africa. We leverage the power of technology and community to get victims the care they need in as little as 3 minutes, and ensure they arrive at the right hospital for their emergency.
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Are you an experienced nurse looking for a new challenge and an opportunity to advance your career? If you are a highly competent, dedicated and compassionate person who can work under pressure, we have the perfect job for you!
We are recruiting to fill the position below:
Job Title: Emergency Medical Dispatcher
Location: Lagos, (Mainland)
Job Type: Full-Time
Experience: 3 years
Job categories: Medical / Healthcare
Job Role:
We are looking for a qualified nurse to receive emergency calls and supervise our emergency response command center operations in Lagos. This position will evolve into a more supervisory role for the right candidate as operations grow.
Responsibilities/Job Offer:
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Serve as emergency dispatcher
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Receive all in-coming calls and assign case priority
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Provide phone first aid, referrals, and guidance to non-emergency callers
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Utilize ERA technology platform to dispatch first responders
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Support first responders during active response
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Maintain quality assurance of documentation and client records
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Ensure compliance with policies and procedures
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Evaluate paramedics performance
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Provide psychological and emotional support to patients and their family and friends
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Provide clinical expertise in the management of medical emergencies
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Handle complaints or other issues
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Maintain a running inventory of medical supplies on the response vehicle and makes purchases when necessary
QUALIFICATIONS:
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Previous working experience as a Nursing Supervisor and / or emergency call taker/dispatcher for (3) year(s)
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BSc or diploma in nursing
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Any additional certification in healthcare administration will be considered an advantage
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CPR and Basic Life Support (BLS) certification
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Current Advanced Cardiac Life Support (ACLS) certification and Pediatric Advanced Life Support (PALS) certification, or ability to obtain such within 6 months of hire
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Valid nursing license
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In-depth knowledge of hospital procedures
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Outstanding patient management skills
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Excellent communication and leadership skills
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Great organizational and time management
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Problem solver with a positive attitude
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Thorough knowledge of legal regulations and best practices in healthcare
Application closing Date: Tuesday December 15, 2020.
How To Apply: Interested and qualified candidates Click the link to apply online Emergency Medical Dispatcher
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